Principles of Quality Management
Total Quality Management
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Module-1 Basics of Total Quality Management
- Introduction of TQM
- Introduction of TQM(Revision)
- Definition of TQM
- Definition of TQM(Revision)
- Basic Concept of TQM
- Basic Concept of TQM(Revision)
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Module-2 Principles of TQM
- Principles of Total Quality Management Part-1
- Principles of Total Quality Management Part-2
- Principles of Total Quality Management Part-3
- Principles of Total Quality Management (Review)
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Module-3 Roles and Approaches in TQM
- Role of TQM Manager Part-1
- Role of TQM Manager Part-2
- Role of TQM Manager (Review)
- Approaches to Total Quality Management
- Approaches to Total Quality Management (Review)
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Module-4 TQM Philosophy
- The Deming Management Philosophy
- The Deming Management Philosophy (Review)
- The Juran Philosophy
- The Juran Philosophy (Review)
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Module-5 Just-In-Time and Leadership
- Just-In-Time
- Just-In-Time (Review)
- Leadership
- Leadership (Review)
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Module-6 ISO and Business Process Reengineering
- Business Process Reengineering
- Business Process Reengineering (Review)
- ISO-9000 Standards
- ISO-9000 Standards (Review)
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Module-7 Quality Audit
- Quality Audit
- Quality Audit (Revision)
- Principles of Quality Management
- Principles of Quality Management (Revision)
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Module-8 5S System
- 5S System
- First System: Short
- Red Tag Method
- Second System: Set in Order
- Set in Order: Label and Sign
- Set in Order: Line Marketing
- Set in Order: Tool form
- Third tool: Shine
- Fourth tool: Standardize
- Fifth tool: Sustain
- Sixth tool: Safety