Total Quality Management

tqm

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total quality management

Module-1 Basics of Total Quality Management

Lessons

Introduction of TQM Preview Introduction of TQM(Revision) Definition of TQM Definition of TQM(Revision) Basic Concept of TQM Preview Basic Concept of TQM(Revision)

Module-2 Principles of TQM

Lessons

Principles of Total Quality Management Part-1 Principles of Total Quality Management Part-2 Principles of Total Quality Management Part-3 Principles of Total Quality Management (Review)

Module-3 Roles and Approaches in TQM

Lessons

Role of TQM Manager Part-1 Role of TQM Manager Part-2 Role of TQM Manager (Review) Approaches to Total Quality Management Approaches to Total Quality Management (Review)

Module-4 TQM Philosophy

Lessons

The Deming Management Philosophy The Deming Management Philosophy (Review) The Juran Philosophy The Juran Philosophy (Review)

Module-5 Just-In-Time and Leadership

Lessons

Just-In-Time Just-In-Time (Review) Leadership Preview Leadership (Review)

Module-6 ISO and Business Process Reengineering

Lessons

Business Process Reengineering Business Process Reengineering (Review) ISO-9000 Standards ISO-9000 Standards (Review)

Module-7 Quality Audit

Lessons

Quality Audit Quality Audit (Revision) Principles of Quality Management Principles of Quality Management (Revision)

Module-8 5S System

Lessons

5S System First System: Short Red Tag Method Second System: Set in Order Set in Order: Label and Sign Set in Order: Line Marketing Set in Order: Tool form Third tool: Shine Fourth tool: Standardize Fifth tool: Sustain Sixth tool: Safety